4 Things To Do Before You Call Tech Support

Valley Computer 206.730.1111 Have you tried turning it off and on again?Technicians love getting requests from clients, but here are a few thing you can do before you call.

I will probably ask you to do these anyway…

1.) Restart the program, check to see if your issue persists
2.) Restart the computer
3.) If it’s a program that accesses the internet, make sure your internet is working.
4.) Have your passwords ready. Password reset time is costly, save time and money by knowing them before calling us.

Examples: Your Outlook is not sending and receiving. Check your online browser and make sure you can reach Google, or your favorite website. If you are not on the internet, your email will not work either.

If you need help, give me a Call or Text at 206.730.1111